Refund and Returns Policy
Overview
At shop.inspiredbydreams.org, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help. Please read our Refund and Returns Policy carefully.
Business Name: Inspired By Dreams Technologies Private Limited
GSTIN: 09AAGCI3199H1Z6
CIN: U72900UP2021PTC152620
Returns
Eligibility
To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Accompanied by the receipt or proof of purchase
Return Window
You have [10] days from the date of delivery to initiate a return. If more than [10] days have passed since your purchase, we cannot offer you a refund or exchange.
Non-returnable Items
Certain types of items cannot be returned, including:
- Perishable goods (e.g., food, flowers)
- Custom or personalized items
- Digital downloads
- Gift cards
- Intimate or sanitary goods
How to Initiate a Return
To initiate a return, please contact us at [your contact email] with your order number and the reason for your return. Once your return request is approved, we will provide you with the return address and further instructions.
Refunds
Processing Time
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Partial Refunds
Partial refunds may be granted in the following situations:
- Items that are not in their original condition, are damaged, or have missing parts for reasons not due to our error
- Items returned more than [10] days after delivery
Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [contact@inspiredbydreams.org] and send your item to: [East Vinod Nagar, New Delhi-91].
Sale Items
Only regular-priced items may be refunded. Sale items are not eligible for a refund.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
Shipping Returns
To return your product, you should mail your product to: [East Vinod Nagar, New Delhi-91]. You are responsible for paying for your own shipping costs for returning your item. We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Contact Information
If you have any questions about this Privacy Policy, please contact us at:
- Email: 892-90-892-85
- Address: contact@inspiredbydreams.org